Terms & Conditions

Wedding Gowns/Prom Dresses

We will require a 50% deposit on the order of your requested dress. In the unlikely event of the cancellation of your wedding/Prom, all outstanding balances must be paid in full and all items once received need to be collected within 4 weeks. Failure to agree to these terms will result in the loss of all monies left and all items ordered.  

We cannot be held responsible for difficulties in delivery from the manufacturer. We ask that you give at least 7 months prior to the wedding day to allow for delivery and alterations. We do however hold a small selection of ex-display dresses that can be purchased for a wedding on a short time scale. 

Sale Items

Sale gowns and products are purchased sold as seen. Please ensure you are completely happy with your purchase as NO REFUND will be given. 

 

Alterations

We do not carry out in house alterations here at Dresses and Dreams. We do however have a list of a qualified seamstress whom we can arrange to complete your alterations. These costs are not included in the price of the dress and will need to be settled directly with the seamstress.